MAU Refund & Return Policy
At MAU, your satisfaction is our priority. We are committed to providing a seamless shopping experience and ensuring that you are happy with your purchase. If you are not completely satisfied, we offer a smooth and flexible return process to assist you.
Refund & Return Policy:
• You can request a return or exchange within 30 days of receiving your order.
• The product must be unused, in its original condition, and with all tags and packaging intact.
• If the item has a manufacturing defect, you will receive a full refund within 14 business days via bank transfer or mobile wallet (cash refunds are not available).
• We offer free worldwide shipping on all orders.
• However, if you choose to return a product for reasons other than manufacturing defects (such as size change, preference, etc.), the customer will be responsible for the return shipping cost.
• We value your feedback and always strive to improve your opinion matters to us!
To initiate a return, please contact our Customer Service Team and we will be happy to assist you.
Thank you for choosing MAU!